I hate to travel…on airplanes. I used to like it…25 years ago. I felt important and valuable. It was kinda fun. And it went pretty smooth. Now I hate it. I hate it for all the reasons most people do: expensive tickets, have to pay for bags and fight for overhead space, TSA, delays, waiting, grumpy people, tight seating (and someone always reclines their seatback in front of me), lines, lots of lines, and finally rental car companies.
I have terrible luck with rental car companies. The cars are usually fine, it’s the getting of the car that I have such trouble. I don’t do lines well. Partly because I am generally impatient (so that’s my problem) but also because it bugs me when I am standing in a line because the rental car company doesn’t care that I am standing in a line wasting my day and being late to my destination, but mostly because my spine is jacked up and it hurts to stand. So when I am waiting and standing, and standing and waiting, and in pain, and it is happening because they are understaffed and don’t care, and I don’t like to travel anyway and I have already had myriad bad experiences just getting to the line of other dissatisfied travelers at the rental car counter, well its enough to cause a guy to lose his salvation.
Now, I like saving a buck like the next guy. And it is ingrained in me because I grew up under significant frugality, and I married a woman who loves a bargain more than me, so there is some pressure to perform. However, my discontent with one bad rental car counter after another persuaded me to do something radical. I became a (gasp) Hertz Number 1 Club Gold Card member! It’s more expensive. I won’t get a bargain. But the idea is that I get off the plane, get to the rental car area, bypass ALL lines, see my name on a board (I’m important), walk right to my car, get in and drive away. It’s travel nirvana for a guy like me.
So a couple years ago, I went on my first trip as a Hertz Number 1 Club Gold Card member. I got to the rental car area. I saw the Hertz sign, written in luscious gold and welcoming me to rental car luxury and bliss, bypassed all the suckers standing in line, sashayed out to the board where my name will be emblazoned in gold telling me which spacious slot my chariot is parked and, what??, no name. I went back inside and to my dismay stood in an eternal snaking line. When I got to the counter and told them my name the guy says, “You’re a Hertz Number 1 Club Gold Card member? Why are you standing in line?" I said, “Because I love lines. No, because my name is not glistening in gold out on the reader board.” He tapped further, and said “Oh yeah, that can’t happen until you check in here the first time. From now you can go right to your car.”
I thought that was dumb. But off I went. Next trip: same thing! My name was not on the board. Another glitch. Next trip: no name. Next trip: no name. Ridiculous. But I was unaware of any options. I just pleaded with Hertz to get it right every time I reserved a car. Next trip: Bam! There was my name radiating yellow wonder. Okay, they got me figured out. From now on, I’m the man. But then, this trip:
Same setting: uncomfortable, stressful travel. But at least, I’m thinking, I’m a Hertz Number 1 Club Gold Card member. I’ll slide into my ride and leave this airport behind. I get out to the reader board with my lovely wife dutifully in tow, my manhood and leadership on the line, and there is my name on the board! I’m two for two. Hertz has got me figured out. It’s good to be Gold! The space number is actually a long walk, and it’s stinkin’ hot, but that’s okay, I’m going to my car. I get to the space and…it’s empty. My name is there in blazing gold above the space, but all that is in the space is space. There is no car. I didn’t laugh. I walked back in and STOOD IN LINE. And got rebuked by the ONE employee for standing in the wrong spot. After an eternity I sidled up to the counter and, like Jesus, explained my situation. She shrugged, tapped, muttered, tapped, shrugged, tapped, asked questions, shrugged, tapped, left, returned, tapped, and sent me to another space. This space was twice as far. As a matter of fact it was 3 spaces from being the absolute farthest space possible from the Hertz counter. Did I mention it was amazon hot??
Have you ever cussed while praying? It’s one thing to cuss. It’s another to cuss while talking to God. But that’s what I did. I don’t make a practice of this. The last thing Evangelical Christianity needs another “cussing pastor” but on this day, I prayed and cussed.
Finally we made it the equator where the car was parked. There it was in all its glory. A white Chevy Impala. I opened the door to get the key out of the ignition and open the trunk…and THERE WAS NO KEY!! Blood vessels starting bursting. I threw my hands up, whirled like a dervish, and made caveman noises. Ramie knows what to do in these circumstances, which is nothing. Just sorta disappear.
All of a sudden this guy shows up, in a uniform, no gold on him. He was a cop! He asked, “Is there a problem?” I took a deep breath and said, with considerable passion, “I paid the money and became a Hertz Number One Club Gold Card member because I hate to travel and I have terrible luck with rental car companies and hate standing in lines and I just want to get my car but the first space I went to had my name but no car and then I stood in a line and a rude lady rebuked me for standing in the wrong spot and I finally got another car assignment all the way out here in yet another humid time zone and when I looked in the car there was no freaking key in it and…” He raised his arms and made a peace sign looking like Richard Nixon getting into the helicopter after he resigned and then starting waving me down like Wayne and Garth (but without the “we’re not worthy”) until I stopped sputtering and he said, much to my surprise, “I have your key, right here” and starting fumbling in his pocket for it. I looked at him dumbfounded and then he said, “I am a K9 officer and we were using this car to train our drug dogs.” It was then that I asked him if he had any drugs I could take. Anything.
He didn’t, or wouldn’t, but handed me my key and implored me to not blame Hertz. But of course I still do.
Driving away in muggy silence I looked straight ahead and said to my now timid wife, “Someday this will be funny, but it isn’t yet.” She just nodded…and handed me a joint.
Anyway, GREAT meeting today with Pastor Kevin of 12 Stone Church. He has a nice car.
Vern